Have a question about access or using our site? We have answers! Please have a look below for frequently-asked questions and answers which may help.
| Question: | Answer: | |
| How do I gain access to the CCC Developer Portal? | Please visit out Getting Started page and follow the instructions there to request access to the Portal. | |
| Are there any requirements to be able to register for the site? | You must register using a company email address and have a business relationship or technical interest with CCC. Specific exceptions may be granted by our business teams as part of reviewing your request for access. | |
| I haven't received any follow-up to my registration. What should I do now? | Please email our team with your full name, your company's name, and your company e-mail address. A member of our team will respond with your next steps. | |
| I'm having trouble accessing my account. How can I get help? | Please email our team using the email address you used to register and provide the details of your issue. A member of our team will review your account information and respond with assistance. | |
| How do I obtain access to specific content in the Portal? | Please email our team from your company email and list the content you wish to access. A member of our team will respond with instructions to request access. | |
| I've forgotten my password and can't access my account. How can I reset it? | You can find instructions for resetting your password on the following page: Login Support | |
| My account is locked after multiple failed password attempts. How can I unlock it? | You can find instructions for unlocking your account on the following page: Login Support |